Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. Its also important to consider what you want included with your plan, if you intend to supplement your sessions with additional support. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. The service is generally more affordable than in-person therapy. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. One is not better than the other, but the experience can be quite different. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. Commissions we earn from partner links on this page do not affect our opinions or evaluations. Simone is the health editorial director for performance marketing at Verywell. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. For $150 a month, you get unlimited access to a therapist. Plus, get 20% off your first month. Just log on at your appointment time and your counselor will prompt you to start the video chat. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. I can also change how I contact him at any point, so I can decide [if] Id rather have a call or just chat throughout the week, she says. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. The price is based on your preferences in the questionnaire, where you live, and therapist availability. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. Content is reviewed before publication and upon substantial updates. Answer a few questions about your therapy goals to get started. No more waiting days, weeks or even months to find a therapist. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. (2021). If you're not comfortable affirming my race and gender, you're not able to provide the support I need. If youre considering self-harm or suicide, help is available. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. The Forbes Health editorial team is independent and objective. See which other premium units they bought. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. Hamel L, et al. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. Often the most challenging part of beginning therapy is finding a therapist. 2023 Forbes Media LLC. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. If you want to apply for financial aid, youll do so during the sign-up process. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. BetterHelp says employed therapists are licensed and accredited. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. . BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. BetterHelp had more users that had switched once22% compared to Brightsides 12%yet Brightside actually had more users that had switched two or three times; 22% of Brightside users had done this, compared to only 11% of BetterHelp users. Can BetterHelp Diagnose Mental Health Conditions? Discover our top picks and the best online therapy to fit your needs and preferences. At BetterHelp, video sessions are hosted from inside BetterHelps site or app; Brightside uses Zoom to host video sessions. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. The Implications of COVID-19 for Mental Health and Substance Use. Varker T, et al. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. You get unlimited messaging with your therapist. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Its available in the United States and the United Kingdom. This includes eating disorders and substance use disorders. McLean SA, et al. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. . Sign up with BetterHelp and get matched to a therapist in less than 48 hours. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Calm: How Do These Meditation Apps Compare? These cookies . Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. It does not prescribe any controlled substances such as Adderall or Xanax. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Information provided on Forbes Health is for educational purposes only. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. As a result, youre free to message your counselor at any hour of the day. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. The California-based company launched in 2013. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. Read more about BetterHelp insurance coverage. BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. Theres also an option for group therapy, known as groupinars. Each therapist is also qualified and certified by their states professional board. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. This site does not include all companies or products available within the market. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. We read customers comments and looked at how other trustworthy websites scored BetterHelp. 990 Villa Street, Mountain View, CA US 94041. The exact price depends on a person's location and preferences . BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. Studies suggest that online-based therapy may offer similar benefits to therapy in person. The app and website are easy to navigate. Yes! Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. Headspace and Calm are two popular meditation apps. We also included our editors assessment of BetterHelp and her personal experience with this online service. A subscription to BetterHelp ranges from $60 to $90 a week. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. Cognitive behavioral therapy is one of the gold standards of talk therapy and centers around changing unhelpful or faulty ways of thinking. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. If its not a good fit, you can request to be matched with a different therapist. BetterHelp's live chat sessions are hosted from inside the app or site; Brightside does not offer live chat sessions. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. Some people may prefer the experience of working with a therapist in person. Youll be billed monthly. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. If you dont like who youre paired with, you can request to be matched with a new therapist. It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? You can also schedule video, phone or live chat sessions and access counseling services using four methods: BetterHelp counselors do not make official diagnoses or prescribe medications. Therapeutic contact is limited to your weekly video sessions. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. Check out our FAQ Page. account registration personal information. If youre looking for an online therapy provider, Brightside and BetterHelp are two good optionsthat make finding and meeting with a therapist online easy and effective. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. The company will bill you every 4 weeks. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. 'S live chat sessions are hosted from inside the app or site ; Brightside uses to. 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