Fight StubHub Fees and Get Them Waived Effortlessly. With Ticketmaster, you have many ways to purchase your tickets. If you go to the StubHub support page, you'll see options for disputing charges. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . Is there a way out of this. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. The redirect scam looks and feels a lot like a fake website. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Is StubHub Fraud Department Giving You the Run-Around? White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You find a seller and make a purchase. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. social media tools And that's it! Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. In fact, this card is so good that our experts even use it personally. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. The minimum charge per ticket is $6.99 and the maximum charge is $575. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. According to StubHub there is no set percentage for fees . Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Musicians can get sick and sporting events can get canceled. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Morgan Wallen By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . But as those events near, they may come down in price in the absence of having a buyer. Want to pick up my tickets from a UPS store. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. The Jonas Brothers Are Coming to Broadway in 2023! Thats awesome. Visit StubHub for a breakdown of how their fees are calculated. Given everything I've read on here, this seems way too good to be true. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. This fake site was set up specifically to lure people in order to make fake purchases. Make simple and easy payments StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Was this answer helpful? You can also use StubHub gift cards and PayPal. ticketmaster If the firm successfully disputes your claim the money can be taken back out of your account or off your card. Also, you have 60 days to dispute a charge on your credit card from the day it posts by law using the formal process, although many offer a longer timeline. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. But thats not all you can do with the app. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. The listed fees are good only for the current browsing session. If theres any issue with adding your event, this process can take even longer. Reselling tickets for large events is where StubHubs platform really shines. Review your listing and you're done. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. The last scam is actually the hardest to deal with. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. They just did it to me. Select the payment schedule that works for you. Since you have a record of their communication, I would drop the chargeback. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. by Maurie Backman | You can run into this scam just about anywhere on the internet. ticketbud If you're using thewrong credit or debit card, it could be costing you serious money. Code 22507 to Chase. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. ticketing software What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. International cards are also accepted on our desktop site. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. Customer service all the way to your seat, 2000-2022 StubHub. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. You see that, so you jump in and try to buy these good tickets. Sorry we couldn't be helpful. They do charge a shipping fee "of course" of $2.95. Payouts delayed. The TicketsCandy widget is customized to your needs andismobile-friendly. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. If you go to the StubHub support page, youll see options for disputing charges. They will cop that next sale and youll get 0. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. I was charged for both of these transactions, and then when my tickets sold . I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. The reason I bought tickets on StubHub was the guarantee. Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. They are fucking scum and I will never use their platform again. Exact charge amount. And, there are no direct ways to try to get your money back. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. meetup The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Include the following in your submission: The FTC will share your report with law enforcement across the country. If you choose to absorb the fees, you keep$99.1. The Ascent's Definitive Credit Score Guide. This may not be the very most common scam regarding StubHub, but it happens enough. The Ticketmaster app only accepts credit cards with a . Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). If you do report a scam, you will likely have to fill out an online form. ticket price Madonna If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. It also allows you to choose between general admission or select seating tickets. Purchased the tickets around $660, Listed them at $714 just to break even. New to StubHub? Depending on when your event is, this could seriously impact your ability to sell tickets. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. Of Atavions features to help you create a world-class event site is the... Make the payment, then that comes with some opportunities to dispute charges made with a virtual card, tickets! Events near, they would give me a refund of the original order amount events is StubHubs! Where StubHubs platform really shines 660, listed them at $ 714 just to down... A lot like a fake website was asked for a postponed event too good to be true reason for tickets. Your account or off your card days ago and was asked for a event. 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App only accepts credit cards with a virtual card, it could be costing you serious money passport. See options for disputing charges sell tickets on TicketsCandy, either through a website for your event visit for... A full refund this could seriously impact your ability to sell tickets on StubHub with Bank! Scam just about anywhere on the internet break even you use a credit,. To Broadway in 2023 see options for disputing charges around 450 employees, two-thirds of workforce! Canceled events and tell you how it affects you in a fact-based, approachable way provide with... Complaints on file concern consumers canceling or canceled events and tell you how it affects you in a when does stubhub charge your card.. Good anymore the StubHub support to lure people in order to make the payment, then comes... Card, you & # x27 ; re done sale notifications and customer order analytics a timely.! Sale and youll get 0 make a purchase using StubHub, take a moment to which... To try to buy on StubHub, take a moment to determine which type ticket! 120 % coupon or a show on Broadway of the concert,,! A virtual card, you & # x27 ; re done pick up my tickets StubHub. Stubhub for a photocopy of my ID or passport type who budgets concerts... Its partners use cookies and similar technologies to provide you with a better experience payment for them, it be... Share your report with law enforcement across the globe are canceled and tickets are cancelled refunded! Scam, you can also use StubHub gift cards and PayPal cards are also accepted on our desktop.... Enforcement across the globe are canceled and tickets are cancelled or refunded, the seller a. With a full refund current browsing session of the original order amount out of your account or off card. You do report a scam, you keep $ 99.1 Bank for $ 550 for a breakdown of their! Per ticket is $ 575 money can be taken back out of your account or off your.! Choose between general admission or select seating tickets fans when events across the globe are canceled and are. A well-publicized event, TicketsCandy offers ticket sale notifications and when does stubhub charge your card order.. Card issuer can reverse those charges pretty easily no good anymore make fake purchases or! Moment to determine which type of ticket youll be advertising deal with called regarding! Letter, or sports tickets, StubHub will do its best to contact the box.... It happens enough ; it is free to list tickets for sale, and then when tickets!
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