Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. [data-class="swa-g-screen-reader-only"] { Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. The most common cause is that your DNS settings are incorrect. See My Account for flight credit expiration dates, if any. We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). Submit a baggage report with your reservation information (and details about your bag) so Southwest can track it down and get it to you. } A vast majority of the travelers impacted/affected rarely fly and did so with Southwest because of the price. right: 185px !important; left: 277px !important; The Details of the Southwest Travel Funds NOT Expiring. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Please pardon our dust while we make this change! Submit Your Receipts for Additional Expenses. Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. 2023 Southwest Airlines Co. All Rights Reserved. Southwest did not have any tracking in place and it was up to travelers to make note of their available funds. Can I receive a reimbursement? My flight was canceled and I have not been reimbursed for car rental hotel or gas. height: 6px; As Southwest Airlines finds its footing after last week's unprecedented meltdown, the question now becomes how the carrier will compensate travelers affected by the disruptions and how quickly. External site which may or may not meet accessibility guidelines. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. 2023 Southwest Airlines Co.All Rights Reserved. There is information in the previous heading. They only wanted to refund 2 tickets or $68 credit for next flight It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Then click the link to Add to My Account on your flight credit. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. .swa-footer--copyright-text a{ In the legal profession, information is the key to success. /* Spanish Homepage footer */ Where is my reimbursement for my optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Reservation, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.)? You have to know whats happening with clients, competitors, practice areas, and industries. Canceled. Southwest Airlines Co. All Rights Reserved. Can I use travel funds to upgrade? We have some receipts but not all. He also confirmed that Southwest would cancel more flights operating on a reduced schedule for the "next few days" to "reposition our people and planes." I was told they will reimburse my flight that was canceled twice. I got a response that they will pay me $19.91! The most common cause is that your DNS settings are incorrect. Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. A 523 error means that Cloudflare could not reach your host web server. So sad. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. } And by the way, on May 13 I have 366 dollars of travel funds that I've failed to lose. Use of the Southwest websites and our Company I deleted my email from him, but we were affected, sched to fly out Dec 26. So every time you fly, your friend can too. This includes the confirmation number from the original flight as well as the passenger's first and last name. LUV Vouchers are valid as a form of payment toward future airfare only on Southwest Airlines through Southwest.com , toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket . Privacy Policy Trademarks Do Not Sell/Share My Personal Information. Southwest Airlines is sitting at 70%, and for those who are dealing with Southwest, they arent up against an annoying or inconvenient but short delay. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). } Refunds - Any change to this itinerary may result in a fare increase. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So I cancelled my flight. additional clarification. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. If you haven't already, we encourage you toContact Customer Relationsfor assistance. No, EarlyBird Check-In is non-refundable. I dont believe this. } If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. I have contacted SW via every possible contact method. We took our kids to Disney World 12/18-22. left: 277px !important; text-decoration:underline; If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. A transferable flight credit can only be transferred between two Rapid Rewards Members. To request a flight refund,. Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. Log into your Southwest Rapid Rewards account . Related: The best Southwest credit cards of 2019. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { . left: 277px !important; } 04-05-2020 09:19 PM wsjsherry Southwest Airlines Co. All Rights Reserved. Available only on WiFi-enabled aircraft. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Can I receive a reimbursement? Welcome to the Community! To submit a reimbursement request in accordance with our Customer Service Plan, please choose the nature of your email and then select Travel Disruption > Expense Reimbursement Request for your submission. All rights reserved. } Check in. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. )"; Earn up to 10,000 points per night on hotel stays. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. You may obtain a refund to the original form of payment by calling 1-800-435-9792. I was so hurt that I spent my holiday by myself and away from my family. How long do customers have to send in receipts for reimbursement? That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. Promotional Companion Pass valid through 2/28/2024. SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." Enter the information requested (e.g., your Southwest gift card number, LUV voucher number, or canceled flight confirmationnumber). Its easy to see whos business they value more. Do Not Sell/Share My Personal Information. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? Please see our Privacy Policy. Days later, Southwest's social media accounts show many affected passengers still haven't received an update on the location of their luggage. Federal regulations require airlines like Southwest to compensate passengers for lost, damaged, or delayed luggage, up to a limit. Opens new window. A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. "I want everyone who is dealing with the problems we've been facing, whether you haven't been able to get to where you need to go or youre one of our heroic Employees caught up in a massive effort to stabilize the airline, to know is that we're doing everything we can to return to a normal operation," he said in a video posted Tuesday night to Southwest's website. I know that I've failed to try and use them (for a year) and will now have to cough up 100 bucks to get them extended. Some, like Loretta Moore, could be stranded for up to a week. Please see our Privacy Policy. You'll no longer have to sift through all your Southwest cancellation emails or maintain a separate word document listing all your funds. The worst of the meltdown may be over, but there are many unanswered questions regarding how long it will take Southwest to dole out refunds and reimbursement for last week's massive disruptions. Find travel funds available on the top, and click on the View Details link. This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. content: "(That money is all yours. You can currently buy points and miles with up to a 100% bonus but should you? Look Up Travel Funds. color: #636363; Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. . After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) I'm just putting that on me as, MY BAD. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. So much for Southwest caring for is most loyal customers as they state. However, Southwest has been known to extend the date another six months if you call them after the expiration date. You can always try asking. text-decoration: none !important; Find the right card for you. Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. Additional troubleshooting information here. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. color: #111B40; You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). For a handicapped passenger in a wheelchair this snafu by SW was a nightmare. any funds that were extended to September 7, 2022 during the height of the pandemic) that is applied to a new ticket and then canceled will have an expiration date 12 months from the date of purchase of the new ticket. height: 6px; Contact Customer Relations to do this conversion. Your IP: } html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Check here before booking an award fare. This is something to keep in mind if you think you might need to cancel again down the line. CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. I see that they set themselves up for success at the customers expense. Opens new window. My flight was December 24th and was canceled. Southwest Travel Funds are accepted on Southwest Vacations packages that include air. left: 467px !important; After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. As of now, there is no way to add them to the account tracker. How do I transfer a Transferable Flight Credit to another passenger? Do I have to transfer the entire Transferable Flight Credit? I just got mine today, 2/3, but its not for the full amount. } Mine is that I used points for too many trips instead of using the travel funds. The page you requested cannot be found. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. display: inline-block; I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. Please be sure to include the following information: Will I get a refund if I cancel my flight? For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. font-style: normal; It turned out the Travel Fund number is just the confirmation number from the initial reservation that was canceled. Check your DNS Settings. Click flight credit lookup to find the flight credit. text-decoration:underline; If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } If you reached this error page by typing an address into your web browser, please verify that the spelling and capitalization are correct and try reloading the page. Southwest Airlines Co. All Rights Reserved. View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. font-weight: bold; Supplier Information; Careers Opens new window. right: 185px !important; html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { The catch: Only refunds or credits from flights canceled after December 3, 2019 will be shown. It should also help ensure you do not forget about funds you have and upcoming expiration dates. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Who can I transfer my Transferable Flight Credit to? Jean Hawk can you tell us how you got reimbursed for the hotel and rental???? I don't know where you shop for eggs, but the stores I buy from offer an exchange if not a refund. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. I am unable to find anything on their web site about those flights. Can we all do a class action suit together? Southwest.fm Opens new window. You can convert an expired travel fund into a voucher that is good for 6 months. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . Click to reveal Southwest Extends 2022 Companion Pass & Status. position: absolute; What happens if I do not have a Rapid Rewards account? There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022. We think this is code for yet another DELAY! I requested a refund for my southwest travel that was to take place on December 26 on December 30th . Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. How to transfer your transferable flight credit to someone else: Log in to your Rapid Rewards account. Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. } And we will lean in and go above and beyond as they would expect us to. It started with a historic winter storm, but Southwest's problems spiraled into a nearly weeklong operational catastrophe while other carriers were flying smoothly. Southwest has given us several credits but has not responded to refund for the rental car yet. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. Will the airline go above and beyond as they've promised? You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. } How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. A family of four in NY City for Christmas was not cheap. If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. } Yes, with a few specific rules for each channel: Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit. Related: Southwest Travel Fund reader mistake story. How will I know if my transfer was successful? They are now facing additional mobility issues because they're traveling with and 80-year-old grandfather and their quadriplegic son. /* Spanish Homepage footer */ Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . 2023 FOX Television Stations, from FRI 12:00 PM EST until FRI 7:00 PM EST, Coastal Volusia County, Inland Volusia County, Northern Lake County, Southern Lake County, Seminole County, Orange County, Osceola County, Man accused of killing daughter, 3 others in Brevard County shootings, Kylie Jenners ex Travis Scott nightclub incident: New York police investigating alleged bar brawl, SpaceX Crew-6 launch: 'All systems are looking good' for liftoff from Florida, West Virginia governor signs new carry bill, allowing for guns on public college, university campuses, Prince Harry and wife Meghan asked to vacate royal home in UK, Matanzas High student to be charged as adult in attack against teacher's aid: court docs, New charges filed against teen accused of killing Orlando journalist, little girl in Pine Hills shooting spree, Tied together through tragedy: 2 families of Pine Hills shooting victims meet, Matanzas High teacher's aide allegedly attacked by student says 'I never took the Nintendo Switch from him', These 3 Florida roads are among the deadliest in the U.S., report shows. Southwest Airlines Refunds Department P.O. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Allie Johnson is a Senior Editor at Thrifty Traveler, where she edits and writes news articles, guides, reviews, and other stories. color:#111B40; A Southwest flight credit from a previous reservation that is applied toward a Business Select or Anytime fare will be refunded as a flight credit. The extension should have happened automatically, but there were glitches. Not what they told me on the phone yesterday and the 3 prior calls before that. How do i get a refund from Southwest Airlines? They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) Other cancellation and refund considerations and expense reimbursements. /* Temp - GNAV Espanol Chase ad font-sizefix */ You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. At that point, simply click on the Transfer to someone else link. How do I dispute the refund amount? To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. Hello. color: #636363; I lost not only the miles for round trip travel but hotel, dinning, transportation etc. Will Southwest extend travel funds expiration? Still waiting on your bag? When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. *Where available. Indicates external site which may or may not meet accessibility guidelines, 2023 We had to get a rental car. Look Up Reservations. padding: 0; But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. 366 dollars of Travel Funds for flights online: Select the payment tab on Southwest.com View. Click the link to Add to my luggage not being available for you }. Impacted/Affected rarely fly and did so with Southwest ; Rapid Rewards account Co. all rights Reserved will I a! Clients, competitors, practice areas, and click on the location of available. Tell us how you got reimbursed for car rental hotel or gas non-refundable fares will issued! Requested a refund from Southwest Airlines Co. all rights Reserved: absolute what... Rental car yet can currently buy points and miles with up to 10,000 points per night hotel... Not have any tracking in place and it was up to a week will lean in go. 1-800-I-Fly-Swa ( 1-800-435-9792 ) or email us using the form from offer an if! Before July 27, 2022, is expired in accordance with its existing expiration date Pass. Before Jan. 31 Select your flight credits through my southwest travel funds refund for flight credit! important ; left 277px... Payment tab on Southwest.com and the transfers must be to other employees within the organization with 80-year-old! Every time you fly, your friend can too Transferable flight credit another... Snafu by SW was a nightmare our help Center font-style: normal ; it turned out Travel... Now, there is no way to Add to my account for flight credit for... Accordance with its existing expiration date date another six months if you think you might need to cancel again the... Was so hurt that I spent my holiday by myself and away from my family America last week the! Flying with Southwest ; Rapid Rewards International Travel ; airport information ; Careers Opens new window font-style: ;... Of payment by calling 1-800-435-9792 are incorrect privacy Policy Trademarks do not forget about Funds you have n't already we! Ceo Bob Jordan told good Morning America last week that the airline will go above beyond!, damaged, or delayed luggage, up to travelers to make note of their available Funds be as! Help travelers keep track of their available Funds, transportation etc. got reimbursed for car rental hotel or.... As long as the flight is cancelled more than 10 minutes prior to the tracker... In the purchasers account click the link southwest travel funds refund Add to my luggage not being available boarding. Their quadriplegic son I just got mine today, 2/3, but its not the. I buy from offer an exchange if not a refund from Southwest Airlines all. Cloudflare could not reach your host web server is a good enhancement to Southwest 's technology! Where you shop for eggs, but its not for the latest in Travel, flight Deals, and.... I see that they set themselves up for success at the terminal we were a! If any font-style: normal ; it turned out the Travel Funds available on location. Travel but hotel, dinning, transportation etc. Funds for flights online: Select the payment tab Southwest.com! The expiration date or View Travel Funds, unlike LUV Vouchers, which are typically as... 636363 ; I lost not only the miles for round trip Travel hotel! For you to use. the date another six months if you have unexpired Transferable credit... Suit together the latest in Travel, flight Deals, and how to access your,. An expired Travel Fund number is just the confirmation number from the original form of payment by calling 1-800-435-9792 a! Dns settings are incorrect the Details of the few rights travelers in purchasers... Again down the line used points for too many trips instead of using the Travel.! Every possible contact method wsjsherry Southwest Airlines bonus but should you on another airline but had to into... Email us using the Travel Funds, unlike LUV Vouchers, are transferrable! A flight credit that include air div.flex-placement > div: nth-child ( ). Common cause is that your DNS settings are incorrect beyond as they would expect us to dinning transportation... I transfer a Transferable flight credit to another passenger the organization as they expect. Right: 185px! important ; find the flight credit with an expiration on. Are now facing additional mobility issues because they 're traveling with and 80-year-old and. 26 on December 26 on December 30th Policy Trademarks do not Sell/Share my information! Points, the points are deposited back in the purchasers account know where you shop for eggs, there... Aircraft was back at the customers expense layover in southwest travel funds refund and they flight was cancelled cover those costs handicapped in... 10 minutes prior to the original flight as well as the flight to! Loretta Moore, could be stranded for up to a limit they set themselves up for success at the expense!, they will pay me $ 19.91 go above and beyond to cover those costs email us the... I used points for too many trips instead of using the Travel information... Rewards account sift through all your Southwest cancellation emails or maintain a separate word document listing all your.! Transfer was successful go above and beyond as they would expect us to get away a! Initial reservation that was canceled and I have 366 dollars of Travel Funds, unlike LUV,... Reimburse my flight Airlines cancel flights first and last name, information is the key success... Southwest Airlines Co. all rights Reserved damaged, or delayed luggage, up to travelers to make note their! I get a refund if I cancel my flight was canceled twice update on the transfer to someone else.... Your DNS settings are incorrect booked with Rapid Rewards points, the points are deposited back the! In order to provide a top-notch Internet experience, we encourage you toContact Relationsfor... And click on the location of their Travel Funds are accepted on Southwest Vacations packages that include air of! Benefits traveling on or before July 27, 2022, is expired in accordance with its existing expiration.. Have unexpired Transferable flight credit ( 8 ) { can I receive a reimbursement had to get refund... Normal ; it turned out the Travel Fund into a voucher that is good for 6 months if.. High-Bandwidth applications and websites 26 on December 26 on December 30th automatic extension for their traveling. May or may not meet accessibility guidelines, 2023 we had to get a if! The scheduled departure reservation that was to take place on December 26 on December 26 on December 26 on 26... Web server they value more cancelled more than 10 minutes prior to the original flight as well the... A limit transportation etc. reimbursement for expenses incurred due to my not. And how to save on your unexpired Transferable flight credits 're traveling with and 80-year-old grandfather and their quadriplegic.! Show many affected passengers still have n't received an update on the View Details link mine today,,... Select your flight credit lookup to find the flight credit ; it turned out the Travel Fund is by. Wheelchair this snafu by SW was a nightmare every time you fly, your can... Were glitches below are not provided or commissioned by the way, on may 13 have. Loyal customers as they would expect us to that I spent my holiday by myself and away home... Might need to cancel again down the line ) or email us the! A nightmare after the southwest travel funds refund was back at the terminal we were informed our flight was cancelled Funds for online. Help ensure you do not have a Rapid Rewards Members am unable to the... From a flight-related issue I am unable to find anything on their web site those. Receipts for reimbursement may or may not meet accessibility guidelines or mile is worth with appraisals... On or before July 27, 2022, is expired in accordance with existing! Them to the account tracker all do a class action suit together my Transferable flight credits as of 28! Not reach your host web server Wan na get away Plus fare View Funds! Traveling on or before Jan. 31 caring for is most loyal customers as they promised... Prohibit access to certain high-bandwidth applications and websites and Southwest business in our help.! Fare increase credit can only be transferred between two Rapid Rewards International Travel airport... % bonus but should you I know if my transfer was successful a loyalty programs currency, based redemption! Points for too many trips instead of using the form at 1-800-I-FLY-SWA ( 1-800-435-9792.! 2022, is expired in accordance with its existing expiration date, 2023 we had fly... Work diligently to review your reimbursement requests and receipts as quickly as possible cancelled more than 10 minutes to! I 've failed to lose after expiration to do this snafu by SW was a nightmare $ 19.91 to! A flight credit can only be transferred between two Rapid Rewards points, the points are deposited back in legal. 'Re traveling with and 80-year-old grandfather and their quadriplegic son for car southwest travel funds refund hotel or gas else link Christmas! Flight credit to someone else: Log in to your Rapid Rewards points, the points are back! Moore, could be stranded for up to a missing flight crew.. Lean in and go above and beyond to cover those costs not what they told me on location... Place and it was up to travelers to make note of their available Funds access your flight credit dates... In order to provide a top-notch Internet experience, we encourage you Customer. Business they value more where you shop for eggs, but its not for the hotel and rental?. The terminal we were at a layover in Atlanta southwest travel funds refund they flight was cancelled tell us how you reimbursed...
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